Broadband speed help!!!(Wireless router)

OK for the past week or so I've been having problems with my broadband.Wireless and wired.

Wireless problem- OK so I've noticed my broadband was getting real slow so I decided to check out my speed by going to speedtest.net. I noticed that I was barely getting 10mb even though I have a 30mb line. So today I rang my company told them my problem, they told me to check what the speed was like wired instead of wireless, so I checked and I was getting between 25-27mb which is great for peak times. Anyways they told me to ring up the company that sells the wireless router (even though they provided it to me) and call themand they will help you. But they are closed for the day so I was hoping any of you guys know any tricks i.e Reseting router?.

Wired problem- This will be short. I checked speedtest.net,like I said above, and got between 25-27mb from a possible 30mb, yet some websites take a good while to get on to and to load their adds and what not. Its very annoying.Is that common?

So in a nutshell.

1. What can I do to fix my wireless router?

Any help at all would be very much appreciated.

Stare at it and say WORK YOU PIECE OF CRAP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Say that a couple 100 times, If it doesnt work kick it in the Arse .... or back layer

Have you reset it? Theres the reset button in the back thats in a hole about hairpin size. Is your original router connected to your wireless one? Sorry if I explained that wrong, thats how mine is connected. Sorry if I couldn't help x,x

Go to the nearest hardware store and purchase a Ethernet cord

Connect the thing to the router and live happily ever after